Returns & Exchanges
We want you to be 100% thrilled with your purchase, and NUMEROLOGY stands by the quality of our products. If for any reason you are unhappy with your purchase, upon product return we will issue a refund to your credit card or exchange an unsatisfactory product for an alternative item.
All we ask is that you follow a few reasonable guidelines:
- Products must have been purchased directly from NUMEROLOGY (our website or by phone). We cannot accept returns of products purchased from other retail outlets or NUMEROLOGY Independent Sales Representatives. Please return those items to the store or sales rep from which they were purchased.
- Products must be returned within 30 days of order date.
- Please include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s)
- We cannot accept returns on overly used products.
- Original shipping and handling charges are non-refundable (if applicable).
- Products specified as non-returnable or not for resale cannot be returned.
Should you decide to return a product for a refund or exchange call our Customer Care team at 503-366-2821 for a return label or email firstname.lastname@example.org.